Privacy Policy

At Vivid Insurance Group, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or use our insurance and related financial services.

By using our website or submitting your information through our forms, you agree to the terms of this Privacy Policy.

1. Introduction

Vivid Insurance Group ("Vivid Insurance Group", "we", "us", or "our") is committed to protecting your privacy and handling your personal information in a safe, transparent, and responsible way. This Privacy Policy describes how we collect, use, and safeguard information in connection with our life insurance, health insurance, auto insurance, home insurance, and other related financial services.

This Policy applies to information collected through our website, online forms, phone calls, text messages, emails, and any other interactions you have with us.

2. Information We Collect

We collect different types of information to help us provide insurance quotes, services, and support. The information we collect may include:

Personal information you provide directly

  • Contact details such as your name, email address, phone number, and mailing address.
  • Information you provide when requesting insurance quotes, scheduling consultations, or asking questions about our services.
  • Details related to your insurance needs (for example, information about your home, vehicle, health, or life circumstances) that you choose to share with us so we can help you explore coverage options.

Information submitted through forms

When you complete forms on our website (such as quote requests, contact forms, or other inquiry forms), we may collect:

  • Details about the type of insurance you are interested in (life, health, auto, home, or other financial services).
  • Information related to your eligibility or risk profile, as needed to provide an accurate quote or recommendation.
  • Any additional information you choose to include in free-text fields.

Information collected automatically

When you visit our website, we may automatically collect certain technical information to help us understand how our site is used and to improve your experience. This can include:

  • IP address and general geographic location.
  • Browser type, device information, and operating system.
  • Pages visited, time spent on pages, and referring website.
  • Cookies and similar tracking technologies used for analytics and performance.

3. How We Use Information

We use the information we collect for the following purposes:

  • Responding to your inquiries, requests, and questions.
  • Providing insurance quotes and discussing coverage options that may fit your needs.
  • Scheduling and managing appointments, calls, or consultations.
  • Delivering customer service and ongoing policy support.
  • Sending important updates related to your inquiries, policies, or our services.
  • Sharing relevant news, educational content, offers, or marketing communications, where permitted by law.
  • Improving our website, services, and customer experience through analytics and performance monitoring.
  • Maintaining the security and integrity of our systems and complying with legal or regulatory requirements.

4. SMS & Communication Consent

By submitting your contact information through our website forms or by otherwise providing your phone number or email address to Vivid Insurance Group, you consent to being contacted by us and, where applicable, by our trusted partners using the contact details you provide.

This may include calls, emails, and text messages (SMS) related to your inquiries, quotes, policy information, reminders, and other services or offers we believe may be of interest to you.

  • Message frequency may vary based on your interactions and the nature of your requests.
  • Message and data rates may apply according to your mobile carrier plan.
  • You can opt out of receiving SMS messages at any time by replying STOP to any text you receive from us.
  • You may also opt out of marketing emails by using the unsubscribe link included in our emails, or by contacting us directly.

5. Sharing of Information

We do not sell your personal information. We may share your information only in the following situations and always in a manner consistent with this Privacy Policy:

  • With trusted insurance carriers, brokers, or financial partners as necessary to obtain quotes, evaluate coverage options, or service your requests.
  • With service providers and vendors who assist us with website hosting, data storage, communications, analytics, or other business operations, under agreements that require them to protect your information.
  • When required by law, regulation, legal process, or governmental request.
  • When necessary to protect our rights, privacy, safety, or property, and that of our clients or the public.
  • In connection with a business transaction such as a merger, acquisition, or asset sale, subject to appropriate confidentiality protections.

6. Data Protection

We use reasonable technical, administrative, and physical safeguards to help protect the personal information we collect against unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies & Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience, understand how visitors use our site, and support our marketing and analytics efforts. Cookies are small text files stored on your device that help us remember your preferences and improve website functionality.

You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not function properly.

8. Your Rights & Choices

Depending on applicable law, you may have certain rights regarding the personal information we hold about you. These may include the right to:

  • Request access to the personal information we maintain about you.
  • Request that we correct or update inaccurate or incomplete information.
  • Request deletion of your personal information, subject to certain legal or contractual obligations.
  • Opt out of receiving marketing communications from us.
  • Limit certain uses or sharing of your information, where required by law.

To exercise your rights, please contact us using the details in the "Contact Information" section below. We may need to verify your identity before fulfilling certain requests to help protect your privacy and security.

9. Third-Party Links

Our website may contain links to third-party websites, services, or resources that are not operated or controlled by Vivid Insurance Group. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices, content, or policies of any third-party sites.

We encourage you to review the privacy policies of any third-party websites you visit before providing them with your personal information.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other reasons. When we make changes, we will update the "Last Updated" date at the top of this page and post the revised Policy on our website.

Your continued use of our website or services after any changes become effective means that you accept the updated Policy. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Information

If you have any questions about this Privacy Policy, our privacy practices, or if you would like to exercise your rights, please contact us:

Phone: (313) 800-8055

Address: 1000 E Atlantic Blvd suite 123, Pompano Beach FL 33060

Vivid Insurance

Helping families and individuals protect what matters most with clear, reliable insurance solutions.

1000 E Atlantic Blvd suite 123, Pompano Beach FL 33060

Phone: (313) 800-8055

Email: [email protected]

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